Privacy Policy

1. Introduction

Tax Property Inc. ("TaxProperty," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at https://www.taxproperty.com, create an account, subscribe to our services, contact us, or otherwise interact with our platform (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, and password. Authentication is handled through Supabase Auth, which may support email/password and third-party authentication providers.
Payment Information: When you subscribe to the Pro plan, payment is processed by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe collects and processes this information in accordance with PCI-DSS standards. We may receive and store a truncated card number, card type, expiration date, and billing address from Stripe for record-keeping purposes.
Communications: When you contact us at team@taxproperty.com or through any contact form, we collect the information you provide, including your name, email address, and the content of your message.
User-Generated Content: Information you create within the Service, such as saved properties, custom folders, favorites, and search preferences.

2.2 Information Collected Automatically

Usage Data: We collect information about how you interact with the Service, including pages visited, features used, search queries, properties viewed, and time spent on the platform.
Device and Browser Information: We collect your IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. See our Cookie Policy (Section 8) for more details.
Log Data: Our servers automatically record information, including your IP address, access times, pages viewed, and referring URLs.

2.3 Information from Third Parties

We may receive information about you from third-party services you use to authenticate (such as Google or other OAuth providers through Supabase Auth), payment processors (Stripe), and analytics providers.

3. How We Use Your Information

We use the information we collect for the following purposes:

For specific browser instructions, visit:

Providing and maintaining the Service, including processing transactions, managing subscriptions, and delivering features.
Authenticating your identity and managing your account.
Processing payments and managing billing through Stripe.
Communicating with you, including responding to inquiries, sending transactional emails (via Resend), providing account notifications, and sharing service updates.
Improving and optimizing the Service, including analyzing usage patterns, troubleshooting issues, and developing new features.
Ensuring security and preventing fraud, abuse, and unauthorized access.
Complying with legal obligations and enforcing our Terms of Service.
Sending promotional communications, if you have opted in. You may opt out of promotional emails at any time.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

Provider

Purpose

Data Shared

Supabase

Authentication, Database, Storage

Account information, user-generated content, usage data

Stripe

Payment Processing

Name, email, payment method details, billing address

Vercel

Hosting and Deployment

Log data, IP addresses, request information

Resend

Email Delivery

Email addresses, email content

Cloudflare

DNS and Security

IP addresses, request metadata

We may also share information: (a) to comply with legal obligations, court orders, or government requests; (b) to protect and defend our rights, property, or safety; (c) in connection with a merger, acquisition, or sale of assets, with notice to you; or (d) with your consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law (such as for tax, accounting, or legal compliance purposes) or to resolve disputes and enforce our agreements.

Payment records may be retained for up to 7 years to comply with tax and financial reporting obligations.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure authentication through Supabase, PCI-compliant payment processing through Stripe, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access:

Request a copy of the personal information we hold about you.

Correction:

Request correction of inaccurate or incomplete information.

Deletion:

Request deletion of your personal information, subject to legal retention requirements.

Portability:

Request a machine-readable copy of your data.

Opt-Out:

Unsubscribe from promotional communications at any time using the unsubscribe link in our emails or by contacting us.

Cookie Preferences:

Manage your cookie settings through your browser. See Section 8 for details.

To exercise any of these rights, please contact us at team@taxproperty.com.

We will respond to your request within 30 days.

8. Cookie Policy

We use cookies and similar technologies to operate the Service effectively. Cookies are small text files stored on your device that help us recognize your browser and maintain your session.

Types of Cookies We Use:

Essential Cookies:

Required for the Service to function, including session management, authentication, and security. These cannot be disabled.

Functional Cookies:

Remember your preferences, such as currency selection, display settings, and language. These enhance your experience but are not strictly necessary.

Analytics Cookies:

Help us understand how users interact with the Service, including which pages are visited most frequently and how users navigate the platform. We may use third-party analytics services.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from using certain features of the Service.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

To make a CCPA request, contact us at team@taxproperty.com.

We will verify your identity before processing any request.

10. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.

11. Children's Privacy

The Service is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe a child has provided us with personal information, please contact us at team@taxproperty.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on the Service and updating the "Effective Date" at the top. We may also notify you via email. Your continued use of the Service after the effective date constitutes your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Tax Property Inc.

Email: team@taxproperty.com

Website: https://www.taxproperty.com